Effective: 04/21/2026

1. Introduction

Strides Pediatric Therapy (“Strides,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, their families, website visitors, volunteers, and all others who interact with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at stridespediatrictherapy.com or engage with our services.

Because we provide therapeutic services to children and adolescents, we take our privacy obligations especially seriously. We comply with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), the Children’s Online Privacy Protection Act (COPPA), and the laws of the State of Utah.

Please read this policy carefully. By using our website or engaging our services, you agree to the practices described herein. If you do not agree, please discontinue use of our website and contact us with any questions.

2. About Strides Pediatric Therapy

Strides Pediatric Therapy is an outpatient therapy clinic located in Eagle Mountain, Utah. We offer occupational therapy, physical therapy, speech therapy, mental health therapy, recreational therapy, adaptive riding, and feeding therapy to children and adolescents from birth through age 21 who have a variety of disabilities and developmental needs. Our services are provided both in a traditional clinic and gym setting and at our equestrian facility, which incorporates equine-assisted therapy approaches.

Contact Information:

Strides Pediatric Therapy

18406 W White Quest Dr., Eagle Mountain, UT 84013

Phone: (801) 335-4699 | Fax: 801-335-7031

Email: [email protected]

Website: www.stridespediatrictherapy.com

3. Information We Collect

We collect information in several ways, depending on how you interact with us.

3.1 Information You Provide Directly

When you contact us, schedule an appointment, complete intake paperwork, or otherwise communicate with us, we may collect:

  • Full name, date of birth, and contact information (address, phone number, email address) of the client and/or parent or legal guardian
  • Insurance information and billing details
  • Medical and health history, diagnoses, treatment records, and therapy progress notes
  • Emergency contact information
  • Referral information from physicians or other providers
  • Information provided when submitting donation, volunteer, or employment inquiries

3.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies, including:

  • IP address and general geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, links clicked, and time spent on pages
  • Referring URLs (the page you came from before visiting our site)
  • Cookies and similar tracking technologies (see Section 7 below)

3.3 Information from Third Parties

We may receive information from third parties such as referring healthcare providers, insurance companies, or other entities involved in coordinating your child’s care, as permitted by applicable law and your authorizations.

4. How We Use Your Information

4.1 Providing and Coordinating Care

  • Scheduling appointments and managing client records
  • Delivering occupational, physical, speech, mental health, recreational, and other therapy services
  • Communicating with parents, guardians, and authorized representatives about a child’s care
  • Coordinating care with other healthcare providers, as authorized
  • Processing insurance claims and billing

4.2 Administrative and Operational Purposes

  • Responding to inquiries submitted through our website or by phone/email
  • Processing volunteer applications, donations, and employment inquiries
  • Improving our website, services, and overall client experience
  • Sending appointment reminders, newsletters, or other communications (with your consent where required)

4.3 Legal and Compliance Obligations

  • Complying with federal and state legal and regulatory requirements
  • Maintaining records as required by healthcare licensing and accreditation standards
  • Protecting the rights, safety, and security of our clients, staff, and organization

5. HIPAA and Protected Health Information

As a healthcare provider, Strides Pediatric Therapy is a covered entity subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. Protected Health Information (PHI) is information that identifies a client and relates to their health condition, treatment, or payment for healthcare. PHI is governed separately by our Notice of Privacy Practices (NPP), which is provided to clients and their guardians at the time of enrollment.

Our Notice of Privacy Practices describes in detail:

  • How we use and disclose PHI for treatment, payment, and healthcare operations
  • Your rights with respect to your child’s PHI, including the right to access, amend, and obtain an accounting of disclosures
  • How to file a complaint if you believe your privacy rights have been violated

To request a copy of our Notice of Privacy Practices, please contact us at [email protected] or (801) 335-4699.

6. Children’s Privacy

Strides Pediatric Therapy is deeply committed to protecting the privacy of children. Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website without verifiable parental consent.

All personal and health information pertaining to child clients is collected and maintained through our clinical intake and treatment processes, with the consent and participation of a parent or legal guardian. If you believe we have inadvertently collected personal information from a child under 13 without proper consent, please contact us immediately at [email protected] so we can promptly address the situation.

For clients ages 13-17, information is collected and maintained with the involvement of a parent or legal guardian in accordance with HIPAA and applicable Utah law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies (such as web beacons and analytics pixels) to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

Types of cookies we may use include:

  • Essential cookies: Necessary for the website to function properly
  • Analytics cookies: Help us understand how visitors navigate our website (e.g., Google Analytics)
  • Functionality cookies: Remember your preferences to improve your experience

You may disable cookies through your browser settings; however, doing so may affect the functionality of certain areas of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

8. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

8.1 Healthcare and Treatment Coordination

As permitted by HIPAA and with appropriate authorization, we may share PHI with other healthcare providers, specialists, or facilities involved in your child’s care and treatment.

8.2 Insurance and Billing

We may share necessary information with insurance companies, third-party billing services, and payment processors to facilitate reimbursement for services rendered.

8.3 Service Providers

We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., electronic health record platforms, scheduling systems, email service providers), subject to confidentiality agreements that prohibit them from using or disclosing your information except as necessary to perform services on our behalf.

8.4 Legal Requirements

We may disclose information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect the rights, safety, or property of Strides Pediatric Therapy, our clients, staff, or the public.

8.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.

9. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure electronic health record systems with role-based access controls
  • Encryption of sensitive data in transit and at rest where feasible
  • Staff training on privacy and security practices
  • Physical security measures at our clinic facility

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach affecting your information, we will notify you as required by applicable law.

10. Data Retention

We retain personal information and health records for the period necessary to fulfill the purposes described in this Privacy Policy, and as required or permitted by law. Healthcare records for minor clients are typically retained in accordance with Utah state law requirements, which may require retention until the client reaches the age of majority plus a specified number of years. When information is no longer needed, we dispose of it securely and in accordance with applicable legal requirements.

11. Your Rights and Choices

11.1 HIPAA Rights (for Clients and Guardians)

As described in our Notice of Privacy Practices, you have the right to:

  • Access and obtain a copy of your child’s health records
  • Request amendments or corrections to your child’s health records
  • Request an accounting of certain disclosures of PHI
  • Request restrictions on certain uses and disclosures of PHI
  • Request confidential communications by alternative means
  • File a complaint with our Privacy Officer or the U.S. Department of Health and Human Services

11.2 Website and Marketing Communications

If you have opted in to receive marketing or newsletter communications from us, you may opt out at any time by following the unsubscribe instructions in those communications or by contacting us directly at [email protected]. Please note that we may still send you non-promotional messages related to your care or account.

11.3 Cookies

As described in Section 7, you may manage cookie preferences through your browser settings.

12. Third-Party Links and Social Media

Our website may contain links to third-party websites, including our social media profiles on Facebook, Instagram, and TikTok. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit. If you interact with us through social media platforms, please be aware that those platforms have their own privacy policies governing how they collect and use information.

13. Utah Privacy Considerations

Strides Pediatric Therapy is headquartered in Utah and complies with applicable Utah privacy and healthcare laws, including the Utah Consumer Privacy Act (UCPA) where applicable. Utah residents may have additional rights regarding their personal data. To exercise any such rights, please contact us using the information in Section 15.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or for other operational reasons. When we make material changes, we will update the effective date at the top of this policy and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Strides Pediatric Therapy
Privacy Officer / General Inquiries
18406 W White Quest Dr., Eagle Mountain, UT 84013
Phone: (801) 335-4699
Fax: 801-335-7031
Email: [email protected]
Website: www.stridespediatrictherapy.com

For complaints regarding HIPAA violations, you may also contact:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Ave, SW, Washington, D.C. 20201
Phone: 1-800-368-1019
Website: www.hhs.gov/ocr